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We
listen. We
understand. We believe in constantly improving on our service
touch-points. And iEcon is leading the way with a new breed of store
retailers.
iEcon
carries with its name an established and proven track record in grocery
store retailing. Bringing a new concept to grocery retail for the
future, it’s the next step up – more vibrant, more in services and more
in sophistication to better cater to the needs of Singaporeans. iEcon
offers you a lifecycle partnership with Singapore’s most proven grocery
retail franchise chain, to help you stay ahead of the business.
Formerly known as Econ Minimart, iEcon is a brand developed by PSC
Corporation Ltd, a public-listed company in Singapore whose two main
businesses clusters are Consumer Essentials and Strategic Investments.
These two clusters bear testimony to our dedication of anchoring the
Group as the leader in consumer essentials, while taking a pro-active
approach in growing our financial strength through the support of
promising industries.
iEcon will provide the expertise and support you need to manage a
successful grocery store. Our expertise, experience and innovative
approach are a league above how current grocery stores are run, so you
can be sure that you are always ahead of the rest.
Dedicated
Service
Quality Team
A
dedicated service
quality team is responsible for the service standard at iEcon. We help
provide quality service with a team of well-trained and dedicated
professionals. We regularly negotiate better terms with suppliers and
source for new products and services for continued business growth.
Customer feedback is handled directly by the management and is
processed effectively and efficiently.
Management Information System
iEcon
has invested
heavily in developing its management information systems, including its
inventory control, ordering and point of sales systems. This not only
allows retailers to operate stores more efficiently, but also benefits
customers. Through effective inventory management, products are fresher
and are always available at the stores when consumers need them.
Merchandising reflects and anticipates consumer demand through various
sales and inventory analysis. Electronic order processing also ensures
the stocks never run out.
Nationwide Sales Campaigns
iEcon uses radio, newspaper, and other mass media for its promotions.
Due to its extensive network of outlets, iEcon also uses direct mailers
and internet to reach out to its customers. In-store point of sales
materials such as posters, shelf talkers and hanging mobiles are used
to inform customers of promotions.
We
believe in
energising and rewarding your entrepreneurial drive. After all, it is
you, the franchisee, who will make the big difference. Most of all,
we’ll impart all the business knowledge and skills we’ve acquired from
over 20 years of experience to you! We will continuously work with you
to make iEcon the ‘preferred store’ among your customers. That’s our
promise.
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